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Valvoline Instant Oil Change

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15 complaints

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Valvoline Instant Oil Change has been on the market since 1986. It was founded with the purchase of Rapid Oil Change centers in upstate New York and the Minneapolis/St. Paul region and from the Instant Oil Change and DipStick acquisitions in Lansing and Grand Rapids, Michigan. It is the second largest quick-lube chain in the United States. VIOC is a business group of Valvoline, a division of Ashland Inc.

Valvoline Instant Oil Change has grown into one of the largest preventive maintenance chains in the U.S. Valvoline Instant Oil Change centers offer a full array of preventive services, including Oil Change, Transmission, Radiator, Cabin Air Filter, Fuel System, Serpentine Belt, Air Conditioning, Tire Rotation and Gearbox Services. Please try to contact Valvoline Instant Oil Change Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Valvoline Instant Oil Change Complaints & Reviews
Valvoline Instant Oil Change Reviews

Sgilber5		 Valvoline Instant Oil Change- way overpriced!

THEY CHARGE WAY TOO MUCH FOR A FREAKIN OIL CHANGE AND INSPECTION- AND A TIRE ROTATION- AND THEY KEPT ON PRESSURING ME TO BUY MORE... UGH, WONT EVER GO BACK! THEY CHARGED ME 96 BUCK...

#278750
Dec 02, 2011
 126

Anonymous		 Valvoline Instant Oil Change - Totally incompetent

The last time I had my oil changed at Valvoline they left the filter loose and I lost 3 quarts of oil in about a month. I wouldn't trust them to work on my bicycle. The store i...

#271638
Oct 30, 2011
 143

Possumli...		 Valvoline Instant Oil Change - Poor workmanship on oil change

Had an oil change at Valvoline Instant Oil Change 5675 North Hamilton Road, Columbus, Ohio. They did not replace underneath metal splash shield properly and it nearly fell off whil...

#270939
Oct 27, 2011
 121

Anonymous		 Valvoline Instant Oil Change - Valvoline - Carbondale IL - dishonest & take parts

Three months ago I went to the Valvoline in Carbondale, IL for an oil change. They tried to sell me a new air filter. I said no. I wanted to keep mine. Just now...

#269720
Oct 21, 2011
 198

Anonymous		 Valvoline Instant Oil Change - Valvoline Oil Change Prince Frederick MD

When using Valvolines service they have a irregular speed bump leading to their service area made of wood with sharp edges unlike the smooth curve of a regular speed bump.

#265259
Sep 30, 2011
 188

GirlyTec...		 Valvoline Instant Oil Change - Valvoline Cheats Every Single Customer!

I just quit my job today and here is why (these are merely a few things the Store Manager does... your going to wonder what else he could do.) He: is disrespectful to...

#258532
Aug 29, 2011
 501

Shu735		 Valvoline Instant Oil Change - Valvoline fraudulant service

On 8/11/11 I took my car in for an oil change at the Valvoline store located at 850 Oak Road, Lawrenceville GA 30044. I have taken my cars there before so I was familiar with the s...

#255001
Aug 12, 2011
 382

Yungfizz		 Valvoline Instant Oil Change - Valvoline Very inconsistent Pricing

Everytime i have entered a Valvoline and asked for the same oil change as last time i pay a different price. Not a few cents either more like 6-10 more. I know it doesn't sound lik...

#254276
Aug 09, 2011
 256

Okk1234		 Valvoline Instant Oil Change - Valvoline, never take your car there.

I Work for valvoline and i'd never let them work on my car and i've warned all my friends and relatives about them. Its a job to pay bills for me but i wouldn't trust them. The val...

#250775
Jul 23, 2011
 514

Ripped O...		 Valvoline Instant Oil Change - Boycott Valvoline, They Are Incompetent Liars

On July 6th 2011 I had my oil changed at Valvoline Instant Oil Change in St. Peters MO they convinced me that using 5W-40 synthetic oil was in my trucks best interest.

#250416
Jul 21, 2011
 431

Pbaker		 Valvoline Instant Oil Change - Added bogus charge- Lee summit valvoline oil change

These guys added a $2.50 charge for "extra oil added". My suv takes 5 1/2 quarts, and this charge is both dishonest and unethical. I will never go back there ever again, and I'...

#242678
Jun 11, 2011
 475

Linder		 Valvoline Instant Oil Change - Valvoline Doesn't Care About It's Customers

Took one of our vehicles to be serviced at Valvoline, Reidville Rd., Spartanburg SC. Pulled up in back and couldn't get the attention of anyone at the back of the store even after ...

#220840
Feb 10, 2011
 606

Gnewcomb		 Valvoline Instant Oil Change - Valvoline left my wheels loose

I had my tires rotated at Valvoline Instant Oil change store # 020007 on my Hyundai Santa Fe on 5/01/2010. The front of the car began to shake after I drove to Waldorf, Md ...

#198681
Sep 16, 2010
 538

Braylons...		 Valvoline Instant Oil Change - Terminated without cause

I was terminated as service center manager of the valvoline instant oil change in Henderson, KY. I worked for the company for almost 2 years and was manager for the last seven mont...

#171535
Feb 17, 2010
 1057

Anonymous		 Valvoline Instant Oil Change - Never go to Valvoline

The didnt screw in my oil filter right and now i am stranded with no oil in my car. freaking grease monkey idiots. Now I cant even get a rep to come out and fix my car....

#124927
Jun 22, 2008
 1874
Reviews 1-15 of 15

Related Information
Service Centers and Customer Services
Service centers and customer services are places which specialize in automobile maintenance, repair and sometimes modification. At the present time, these centers offer the following services: Oil Changes, Tune Ups, Exhaust, All Maintenance, Tubes & Hoses Repair & Fabrication; Cruise Control Installation & Repairs; Fuel Injection Systems & Carburetors; Cooling System Service & Repairs; Transmission Service & Clutch Replacement; Steering & Suspension; Brakes Starting & Charging Systems, Batteries; Electrical Wiring & Switches; Air Conditioning & Heating; Engines; as well as Transmission Replacement. They often have to quote prices for their customers before commencing work or after partial disassembly for inspection. In the recent time, there have been hundreds of complaints posted against the automobile service providers, since the latter do not confirm the responsibilities, obligations and promises; charge too much money and do not fix the vehicles properly.

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