Valvoline Instant Oil Change Complaints and Reviews

Had an experience with Valvoline Instant Oil Change?   Submit review ›
Valvoline Instant Oil Change
Main address: 3499 Blazer Pkwy 40509 Lexington KY
1-800-Fast-Change (800-327-8242), , VIOC_Customer_Service@ashland.com
  • 59+5 mobile complaints
  • $13.6K claimed losses
  • $212 average
Had an experience with Valvoline Instant Oil Change?
Submit review › Submit review ›

     

  • Oct 13
  • Service Centers and Customer Services
  • Doylestown, Pennsylvania
  • Oil Change Coupon
  • 27

I went to the valvoline oil change in Festus, mo on Sunday, October 12 with a coupon for an oil change for 19.95. I was informed that they couldn't do it because my car needed synthetic oil. I asked them not to proceed until I spoke with the dealer where I bought my car because I had just recently purchased the car and wanted to make sure I was doing everything right. When I was ready to leave,... Read more

Was this review helpful? 0 0

     

  • Oct 12
  • Service Centers and Customer Services
  • Oil Change
  • 26

I actually work in the automotive industry but being short on time told my husband just to run our it up to Valvoline in Stow Ohio for an oil change. I had an advertisement that would have been $19.95 but it expired on Friday so I found a coupon online and when he came home he said it was over $53.00 with the coupon. When they told him after the oil change how much it would be he told them... Read more

Was this review helpful? 0 0

     

  • Oct 05
  • Service Centers and Customer Services
  • Oil Change
  • 1
  • 1
  • 15

Went to webster branch Thursday one car there with two bays open and assistant manager tells me they can't "take away oil change business" yet three employees walking around smoking cigs outside and it was 2pm(they close at 5). Came back today for inspection and told that "when manager leaves they can't do inspections" VERY disappointed with the service Read more

Was this review helpful? 0 0

     

  • Sep 13
  • Service Centers and Customer Services
  • Edison, New Jersey
  • Oil Change
  • 84

In early hours on Friday visited for oil change the mechanic explained & agreed go for premium oil change.while doing oil change & basic diagnostics & cooled report when i cam home i noticed the gas difference is almost 6 gallons.before oil change 348 miles milage on meter after oil change 203 miles my nissan give avg 23 almost 6 gallons of gas gone this was noticed after i came... Read more

Was this review helpful? 0 1

     

  • Aug 21
  • Service Centers and Customer Services
  • Westminster, Colorado
  • Tundra Oil Leaking
  • 1
  • 1
  • 26

Second time I've gotten home and had oil leaking from my tundra , last time lose oil plug and this time loose oil filter that could have been disastrous had I not caught it before I hit the highway! Read more

Was this review helpful? 1 0

     

  • Aug 16
  • Service Centers and Customer Services
  • Work Conditions
  • 1
  • 1
  • 50

I work at Valvoline and we have a rule that states you can't work downstairs for more than four hours without a 3 hour relief. These bastards stick me in the basement everyday for hours on end including a full 11 hour shift Read more

Was this review helpful? 3 1

     

  • Aug 15
  • Service Centers and Customer Services
  • Oil Leak
  • 39

Wow! Valvoline Instant Oil Change is in the business of ripping people off? I was bored, surfing the net and stumbled upon this. I've never been but I assure you I never will after reading this! I'm sticking to my local Firestone...I've never had oil leak problems with them. That seems to be a huge problem with Valvoline Instant Oil Change from what I've seen. Time to make this go viral on social... Read more

Was this review helpful? 1 0

     

  • Aug 14
  • Service Centers and Customer Services
  • New Philadelphia, Ohio
  • Oil Change
  • 63

This was done in New Philadelphia Oh. 1. Employee filled to 1 quart over capacity. Employee lied when he showed me the dipstick showing oil right on the full mark. 2. When I returned to Grand Rapids Mn. I noticed oil on the garage floor. Checking the dipstick showed 1 quart over capacity. Where did the oil come from? I took my car to the Hyundai dealer (in Brainerd Mn. 87 miles each way)... Read more

Was this review helpful? 1 0

     

  • Aug 02
  • Service Centers and Customer Services
  • Owners Manual
  • 1
  • 1
  • 95

I am an employee at Valvoline and we do not recommend any service that the vehicles manufacturer does not recommend. As for the claims of inaccuracy of our system, Your owners manual may say your vehicle holds five quarts, but your owners manual is not updated. For instance, Ford vehicles before 1990 or so called for a 10w30 weight oil, Ford issued an update and now recommends a 5w20 weight... Read more

Was this review helpful? 2 0

Attendant is extremely rude. He directed me to pull car into bay and then opened my door and very loudly said" are you gonna stay or go"? ....... Add comment

 
×
You are reading about Valvoline Instant Oil Change.
Filing a new complaint about
×