Submit ›
  • Customers like
      No items
  • Customers don't like
    • Unethical damaged my car 3
    • Customer service could be better 2
    • Manager was rude 2

Was told my receipt would be sent to my internet address. Never received a receipt. As a result I have no idea what I was charged for an oil change at Valvoline on Watson Ave, St. Louis Missouri. Next time I'll go to a store that actually gives you a receipt. Most places give the option of a paper receipt or and internet receipt. Maybe Valvoline should do the same thing. What's is so wrong of just giving the customer a paper receipt on the spot? That way if the price is not what was quoted, the custom can take it up with the manager on... Read more

Was this review helpful? 0 0

My name is Jason Daniels I work at Valvoline in Greenville SC on 29 and I know places do this but I know the owner of my Valvoline don't put up with any of his workers selling anything that they don't need and doing anything that was listed if any of his workers gets caught doing any of that they would be fired on the spot I have worked for many company's but Valvoline is the best and most honest company I have ever worked for the owners brother Shawn comes to my store all the time I have nothing but respect for him he comes and works just as... Read more

Was this review helpful? 2 0

I am waiting to have oil changed now. Guy told me my wiper blades looked worn. They are new I put them on 30 mins prior to showing up at Dayton Blvd location. Just saying dont get sold on changing something thay doesnt need changed. Add comment

The Torrington store allows their employees to come to work under the influence. Monique Rivera has bad customer service skills and be at work high on drugs regularly. Do not come to this location to get an oil change unless you want drug users to work on your vehicle Add comment

Company policy employees that are dating can not work in the same store but Torrington don't follow the rules Monique Rivera and Harold Allen live together and are dating. Monique Rivera has bad customer service skills and still work for the company. They both need to be layed off. Inappropriate acts happen on the clock and nobody is handling the situation Add comment

I paid 90.00$ for honda 4 cyl. Changé oil and filer et the last last last tome I gong there Add comment

Took my car to the Valvoline instant oil change in Danville Ky on a Thursday they talked me into replacing my front brakes and rotors and rear brakes assured me it would only take about an hour after 5 hours of sitting in the waiting room I was told that they had my brakes apart and regretted that they did not have the tools and software to do the rear brakes. I then had to go get a rental car and was told it would be fixed the next day. Next day I was told that they had busted the calipers and would have to special order my part and it would... Read more

Was this review helpful? 0 0

went to Valvoline Instant Oil Change Louisville ky 40220 store and did not change filter, I marked it before I went in and the mark was still there when I left the store I asked the young lady did you change the filter she said yes, I never saw them change it, don't go to Valvoline Instant Oil Change plus I had to wait forever and ever to get it done it was like the young girl was yelling to the other workers her voice just cut right thru me Read more

Was this review helpful? 0 0

Brought my car in for an "instant" oil change that ended up taken an hour. Left the shop and get a call 10 minutes later, they forgot to reinstall my engine cover. Had two goals back. Leave again and my TPMS alerts me. Went back again and asked if they checked my tires. Yes they said they 'pumped it up' today 35 psi, well the manufacturer suggests 39 psi so they lied straight to my face. They pump up my tires and I leave. Get home and noticed a leak. Turns out they didn't screw in my drain plug so it was leaking. I WILL NEVER GO TO ANOTHER... Read more

Was this review helpful? 0 0

They are really slow and they suck most of all josh p is really bad Add comment

Did not find what you were looking for?
You are reading about Valvoline Instant Oil Change.
Filing a new complaint about