Submit ›
or
1.5 Based on 37 reviews
Compare to others
Respond to your
customers
  • Customers like
      No items
  • Customers don't like
    • Customer service could be better 4
    • Manager was rude 3
    • Unethical damaged my car 3
Advanced
search
loading...
More Less

Valvoline Service in Great Neck NY closes at 6pm. I rushed there and arrived @ 5:46 and they told me they closed. They turned business away 15 min before closing. You can tell manager didn't feel like working

Add comment

I went to the valvoline store in Port Chester to get an oil change. I told the technician named Christian(manager) to check whether I am due for an oil change now. He told me to move the car. I told him to drive in the car inside the shop and check the computer for oil change date or mileage. He drove my car inside the shop. While he was checking the computer ,I approached him to see the details he shouted at me saying "don't come inside the... Read more

Was this review helpful? 0 0

I went to the valvoline store in Port Chester to get an oil change. I told the technician named Christian(manager) to check whether I am due for an oil change now. He told me to move the car. I told him to drive in the car inside the shop and check the computer for oil change date or mileage. He drove my car inside the shop. While he was checking the computer ,I approached him to see the details he shouted at me saying "don't come inside the... Read more

Was this review helpful? 0 0

I went to the valvoline store in Port Chester to get an oil change. I told the technician named Christian(manager) to check whether I am due for an oil change now. He told me to move the car. I told him to drive in the car inside the shop and check the computer for oil change date or mileage. He drove my car inside the shop. While he was checking the computer ,I approached him to see the details he shouted at me saying "don't come inside the... Read more

Was this review helpful? 0 0

My 65yr old mother went to the Redbank Tn location with a 19.99 oil change coupon they brought her an 80$ bill being a Veterans widow on a fixed budget it wasn't money she could afford....shame on you people. She had a coupon for 19.99 didn't want anything else done and still they just couldn't help ripping her off.....I will tell ever person I know and ever single person I ever meet that Valvoline is crooked as *** do yourself a favor and don't... Read more

Was this review helpful? 0 0

Valvoline damaged my a/c compressor after leaving their machine on it for 45 minutes, refused to pay for the damages. I'm out $1500.

Add comment

I had an issue with the mechanic screwing up my brakes and it has taken 5 phone calls to customer service to get a regional manager on the line. Store manager is a didn't care and the regional manager is a salesman. Will tell you one thing and then never call back. Have not heard back from him in 2 days. I guess they think if they don't respond the problem will go away. This company should be embarrassed. They supposedly worked on my front... Read more

Was this review helpful? 0 0

Will not use again. First over quoted price, somehow came down $23. They said they added trams fluid, shows little over half. Had a glue residue of about 15 drops on windshield It took alcohol and starting fluid to get it off. When I called the store they said they don't have anything like that probably tree sap. Haha. No trees

Add comment

The Valvoline in Jackson MI....they ruined my van, due to replacing my oil dip stick they put the wrong one in so as I kept checking my oil it always read full then a week or so later my engine blew...imagine my surprise when I had to tow it and the mechanic told me there was not one drop of oil and he explained the problem was the "dip stick" that was put in was the wrong one....to my surprise $2600.00 later for a new engine and no one wants to... Read more

Was this review helpful? 0 0

I also worked in the Memphis market and can attest that the negative review is an accurate one. To the "manager" who commented ans said that these are just "disgruntled employees", that is a false statement. I worked at Valvoline for two years. I worked at three different stores in the Memphis area. My first manager was awesome. He was very customer oriented, but incredible at training his employees as well. We went well beyond our sales goals.... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Valvoline Instant Oil Change.
Filing a new complaint about
×