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I have been coming to sense when the manager was Billy there was such life even after he left your employees was still kind and up beat I came by recently and the crew as a team was sad they was not as lively and happy also I never once seen the manager he did not...
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2.4
#1035272
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On February 20, 2017 I brought my 2001 Mitsubishi to the: Valvoline Instant Oil Change Center (GA0010-San Carlos) 15621 San Carlos Road, Fort Myers, Florida 33908 (239.437.5111) to get an oil change. They completed the job quickly. The service man showed me the oil dip...
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I went to the Dover, DE location about 1 week ago and this was not my first visit to them. It was a Sunday and only 1 person was ahead of me. I had to wait approx. 45 minutes to get in. Once inside, the CSR had the NERVE to ask me about my ethnicity as if she...
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#997477
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Valvoline Instant Oil Change Customer Care Review

Valvoline Instant Oil Change
#948719
4.8
Went to the south bend service center boy what an improvement robert and javiar were great great persoality and nice clean organized service center .what a better experience i had good job .keep up the good work A1 snow
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Valvoline Instant Oil Change Customer Care Review

Valvoline Instant Oil Change
#928623
1.0
I have been a long time customer of Valvoline, until i was at the Arnold MO location. I had waited in line for about 20 minutes and was about to pull in, but all the sudden the manager came out and asked me to move. He claimed that a car that had just pulled up was there long before me. I told him he was wrong and they fully had lost my business.
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Valvoline Instant Oil Change Customer Care Review

Valvoline Instant Oil Change
#923874
2.5
Valvoline Service in Great Neck NY closes at 6pm. I rushed there and arrived @ 5:46 and they told me they closed. They turned business away 15 min before closing. You can tell manager didn't feel like working
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Valvoline Instant Oil Change Customer Care Review

Valvoline Instant Oil Change
#918262
Valvoline damaged my a/c compressor after leaving their machine on it for 45 minutes, refused to pay for the damages. I'm out $1500.
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On 1/7/2017, I went to the valvaline instant oil change in richwood Kentucky at 2pm. Simple oil change and to have fluids topped off. After being serviced. A technition informs me that he over filled the coolant and not to worry about it. And in addition that my oil...
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h.kitchener
h.kitchener

Boy, your English composition and spelling are bad! Some of these quick oil change places do not have the brightest people working on your car. Apparently, this is one of them...

1.8
#991408
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my last oil change was with Valvoline in Milwaukee. today I went for an oil change as scheduled however to a different oil change place, primarily because of the cost of the Valvoline oil change. The technician opened my hood and immediately told me my oil dip stick...
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1.2
I didn't like
  • Missing part
#970302
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Valvoline Instant Oil Change - 500 dollar Cabin Air Filter at valvoline in Dickson Tn
Valvoline Instant Oil Change - 500 dollar Cabin Air Filter at valvoline in Dickson Tn
I stopped in for my regular 3000 mile oil change and of course they did the usually upsale. Normally I try to do one additional thing each time, this time the manager suggested a cabin air filter, so that is what we did. After convincing me of the need for it, they...
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1.0
I liked
  • Leaving
#967343
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Went to Valvoline for an Oil Change. They removed the air filter and showed me that it was still clean and did not need replacing. When I returned home, I checked under the hood as I usually do after an oil change and one of the retaining clips on the filter housing...
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2.0
I didn't like
  • Service or customer service
#940866
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I went to the valvoline store in Port Chester to get an oil change. I told the technician named Christian(manager) to check whether I am due for an oil change now. He told me to move the car. I told him to drive in the car inside the shop and check the computer for oil...
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Anonymous
Anonymous

He was probably looking out for your safety. Thanks for the phone number!

2.5
#923203
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My 65yr old mother went to the Redbank Tn location with a 19.99 oil change coupon they brought her an 80$ bill being a Veterans widow on a fixed budget it wasn't money she could afford....shame on you people. She had a coupon for 19.99 didn't want anything else done...
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Anonymous
Anonymous

She has to either say "yes" or "no" before they can charge her. She should have said no. If she's not capable of making her own decisions maybe someone should have been watchi...

I didn't like
  • Getting ripped off
#921418
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I had an issue with the mechanic screwing up my brakes and it has taken 5 phone calls to customer service to get a regional manager on the line. Store manager is a didn't care and the regional manager is a salesman. Will tell you one thing and then never call back....
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I didn't like
  • Customer service could be better
  • Service or customer service
#907751
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