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I've been going to Valvoline for a while and the service is off and- on sometimes it's good sometimes it's bad. The workers there are obviously screwed up people with no customer service skills. Some are jerks but nothing like what i encountered this time. This time though was the worst. I went to get my oil changed and a very psychopathic female named Alyssa first begin hounding me about putting my keys on the dashboard. That was really annoying because it was obvious she was trying to just being mean to me. Alyssa is a very crazy angry and sick person and was bothering me at first. I ignored it.

then when it came time to put the oil in crazy insane Alyssa came to my window and purposely began screaming at the top of her lungs. Usually they yell about the oil but not the way this insane nut was yelling. Crazy psychotic Alyssa was purposely screaming loud in a psychotic way to where it pierced my ears.

This deranged creature (not sure if she's human bc she is one psycho nut) was so crazy and outrageous it's obvious she was either on drugs or had a serious mental illness or was really psychotic and a sociopath

This sociopath Alyssa was intentionally just trying to harass and terrorize me. But the worthless thing didn't stop there. This crazy animal came and intrusively stuck her face at my window again yelling screaming she was so psychotic and out of control. I've had my oil changed for decades as anyone else has never have a encountered an animal and psycho as crazy as this worthless wench. I wish I could have taken a video of how crazy and psycho this evil creature acted. She is a maniac.

When I asked crazy Alyssa to get away from my window she began laughing and acting crazier and would not move. I'm not sure how somebody so psycho and sick can even be working at a location changing oil

I was in shock because no human deserves to be terrorized by some worthless piece of *** like this thing and I couldn't move my car or do anything. So crazy psychotic Alyssa thought she could abuse me and do all these crazy things around me simply because I was stuck there.

This is by far the worst Valvoline oil you can go to

If it's not one bad employee it's another. They may have one or two decent people there or they used to but not anymore. And the women there well one sub human creature Alyssa is the worst you can imagine and I will be complaining to corporate about this. The manager stood there and did not care at all though I told him to keep her away from my car and I asked him does she treat others like this?? The uneducated creatures that work at Valvoline just like to terrorizing her *** in as a customer is just getting the oil changed. If I ever go through there again and Alyssa is working I will be taking my pepper spray and using it on that nasty piece of useless ***

Reason of review: Poor customer service.

Location: Atlanta, Georgia

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Guest

They take your keys so you don't start the car while they're working on it. I would take the keys too.

Guest

Bunch of whinners. Valvoline has audio and video at every valvoline across the state, silly people you will never win in court.

Problems are because customers agree to services and then later complain for theyre money back or want to sue because you deove 10,000 miles on a 3,000 mile oil.

The reason vehicles have problem is because of cusromer irresponsibility.

Guest

this is at 4203 n alafaya trail in oviedo fl not atlanta

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