Not resolved
0 comments

Update by user Jan 31, 2014

Thirty business days have elapsed and the credit card company has issued me a refund for the amount of money that was in dispute, with the stipulation that the company can still challenge my claim in the next forty five business days. Like the great philosopher Yogi Berra once said “It's not over till it's over”.

Original review posted by user Dec 19, 2013

Went to Valvoline Instant Oil Change in Troy NY on Dec.2 to get an oil change and a tire rotation, nothing requiring a Masters degree in mechanical engineering. When the time came to retrieve the car the wheel lock was still on the lug nut that was attached to the wheel. That alone should have triggered an alarm. After a few days had gone by there were drip marks on the ground, being retired the car doesn't get used everyday. Checked the reservoirs, oil, power steering, radiator, and brake fluid, nothing.

Called the dealer to make an appointment to check out the leak. After inspecting the problem, they found that the oil filter hadn't been tightened. The mechanic installed a new filter and topped off the oil.

Emailed Valvoline Instant Oil Change to let them know and that I would like to be compensated for the bill from the dealer. Their customer support is actually worse than the mechanics that work on your car because I'm still waiting to hear from them. In the meanwhile, I'll call the credit card company to stop payment until we can work out the agreement that I proposed to them.

Learned a priceless lesson by going there, never trust your car to anybody that doesn't have a reputable reputation or by checking at least three reviews online first.

Review about: Valvoline Instant Oil Change Oil Change.

Monetary Loss: $50.

Had an Experience with Valvoline Instant Oil Change?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Auto Glass Now - DON'T TAKE YOUR CAR HERE!! Auto Glass Now "Took my Lexus to have front windshield replaced after poor experience with Safelite. I made appointment prior day, and arrived at scheduled time. Waited 3 hours only to be told..." Read more Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Maaco - Overspray Maaco "I spoke the mando, the so called operator, i submitted a 1996 red ford mustang, and to save some money i told him not to paint the door jambs or..." Read more Valvoline Instant Oil Change - 500 dollar Cabin Air Filter at valvoline in Dickson Tn Valvoline Instant Oil Change "I stopped in for my regular 3000 mile oil change and of course they did the usually upsale. Normally I try to do one additional thing each time, this time..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more DO NOT RENT AT EXTRA SPACE STORAGE - MOLD ALERT!!! Extra Space Storage "In July 2017, the toilet next to my unit overflowed. They called and told us; we filed a claim with our insurance company. They did nothing to mitigate the effect..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more