I've had enough of this place. I used to go here since there was a female manager (Amanda, I think) and she was always friendly and seemed like everyone respected her.
I've been trying to be a faithful customer since she's been gone, but I can't deal with the new management here. I'm a regular, every 3 month customer, so I try to get to know those that take care of my car. And every time I go there, it's this Matt guy (who apparently is the store manager now) that keeps trying to sell me the same stuff, tell me things are going bad (even though I just replaced it the last time I was there!) and force transmission flushes on my wife (who is also a regular) even though her car is less than a year old!
I've never been a complainer, but I can't deal with this place anymore and will be looking elsewhere for my vehicle needs. It's sad, because I've been going there for years with my family, but now that this Matt guy is there, we won't be coming back any longer.
Review about: Valvoline Instant Oil Change Customer Care.