Valvoline oil change employee didn't have adequate lighting during an oil change and forgot to replace the oil fill cap on the engine. Three days and 300 miles later I discovered the error oil was sprayed over the entire engine compartment.

I returned to location where the employee commenced hand wiping the engine with detergent and said come back the following day for more wiping. I returned and stated this was not adequate and expected the engine to be steam cleaned. They refused to do so, but said they would wipe it down a third time. Three trips while I waited for hand cleaning on my time and you know all the oil would never be removed by hand wiping.

Wouldn't be pissed? Sure everyone makes errors but you expect things to be made right and this location would not do so. 3920 Taylorsville Road.

I won't go to this location again. I was a regular customer.

Company wrote 0 public responses to the review from Oct 08, 2012.
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